Course Substitutions and Transfers

Submit substitution requests by mail or by fax to “CampusMBA Registration Substitutions” and include a $50 processing fee. Requests must be received 14 days prior to the start date. Onsite substitutions are not permitted.

Submit transfer requests by mail or by fax to “CampusMBA Registration Transfer.” Requests for location transfers must be received 14 days prior to the program start date. Transfers made within the 14 days will incur an additional $600 transfer fee.

You may only transfer your enrollment one time.

Classroom Cancellations and Refunds

Use the Cancellation and Refund form for cancellation requests. The refund schedule is as follows:

• Cancellations received 30 days before the event start date: Full refund minus $50 processing fee and minus cost of materials sent will be issued
• Cancellations received between 8–29 days before the event start date: Refund of 50 percent of the registration fee
• Cancellations received 7 days or less before the event start date: No refunds

Classroom Program Cancellation

In the unlikely event of program cancellation, CampusMBA will refund 100 percent of registration fees paid. CampusMBA assumes no liability for any penalty fees on airline tickets, deposits for hotel accommodations or any other fees, charges, penalties or other incidental costs that a registrant might incur as a consequence of a program cancellation.

Classroom-Based Program Substitution, Cancellation, and Transfer Request Form

Distance-Learning Transfers, Cancellations and Extensions

Course Transfers

A course transfer (for web-based, printbased and CD-ROM courses) is available if the student currently enrolled in the course has not completed any quizzes or submitted the examination for grading. Requests for transfers must be submitted in writing by mail or by fax and include a $25 transfer fee. Registration information (name and address) for the student originally enrolled in the course, and for the new student, must be provided.

Course Cancellations

A web-based course can be cancelled within 30 days of enrollment if the student has not completed any quizzes or submitted the examination for grading. Requests for cancellation must be submitted in writing by mail or fax and include a $25 cancellation fee.

Course Deadline Extension

A student may request a one-time (30-day) course deadline extension. The request must be submitted by mail or by fax and must include a $25 extension fee. The 30-day extension begins from the original deadline date. No additional extensions will be granted.

Distance-Learning Program Change Form

LIVE Online Workshops and LIVE Online Conferences Policies

Definition of Individual Access versus Share Sites

•Individual Access means that you agreed to be enrolled as an individual and will not share your site, telephone, materials, or recordings to any other person.
• Shared Sites allows you to share one site and telephone line within your party. If you need an additional phone line and/or site, you must purchase another site.

LIVE Online Workshop Substitution and Transfers

Submit substitution and transfer requests by using the Distance-Learning Program Change Form and mail, email campusmbaeducation@mortgagebankers.org, or fax to “CampusMBA Registration Substitutions” and include a $25 processing fee. Requests must be received 3 days prior to the start date. Onsite substitutions are not permitted. You may only transfer your enrollment one time.

LIVE Online Workshop Cancellation and Refunds

•Cancellations received up to 3 days before the event start date: Full refund minus $25 processing fee.
•Cancellations received 2 days or less before the event start date: No refunds

Program Cancellation

In the event of program cancellation, CampusMBA will refund 100 percent of registration fees paid. CampusMBA assumes no liability for any penalty fees on airline tickets, deposits for hotel accommodations or any other fees, charges, penalties or other incidental costs that a registrant might incur as a consequence of a program cancellation.

Pilfering Policy

Most programs are considered allowed sharing per site. Some programs, however, are on a individual access only. If you are caught pilfering (such as sharing your site or illegally entering the site without proper registration) during an individual access LIVE Online Workshop or Conferece, CampusMBA reserves to charge you an additional $225 pilfering fee on top of the registration fee of the individual program.

Complimentary Guest Policy

If you are invited to be on the LIVE Online Workshop as complimentary guest, you must reserve your seat with mochs@mortgagebankers.org. Please note that ALL complimentary guests have individual access only! If you are caught pilfering (such as sharing your site or illegally entering the site without proper registration) during an individual access LIVE Online Workshop or Conference, CampusMBA reserves to charge you a $225 pilfering fee.

Distance-Learning Program Change Form

Product Returns

If a print-based course or publication does not meet your expectations, return it in its original condition within 30 days of the shipment date to:

CampusMBA Distribution Center
1780A Crossroads Drive
Odenton, MD 21117
(800) 348-8653

CampusMBA will refund the value of the print-based course, web-based course or publication and any taxes you were charged. Audio programs and CD-ROM courses are not refundable.

Overpayment of Shipping:

No shipping fee is required for distance learning course numbers ending in WC-W. Payment made by credit card will be automatically adjusted. Payments made by check will not be refunded.